Responsible Supply Chain
We recognise that our impact extends beyond our own operations and we work with our suppliers to ensure our supply chain reflects the same standards we set for ourselves. Through responsible sourcing, supplier engagement and clear governance, we promote ethical human rights standards, environmental stewardship and transparency across the value chain.
Our initiatives reflect our commitment to ethical business conduct and human rights in action across procurement and supplier management through procurement controls and practices, supplier sustainability assessment and local and responsible sourcing.
The Supplier Code of Conduct (SCOC) sets clear expectations on ethical conduct, human rights, labour standards and environmental protection. We require suppliers to follow our Supplier Code of Conduct covering social, environmental and ethical standards. By the end of 2025, 90% of suppliers representing 80% of spend had acknowledged the Code. In 2025, we introduced a Responsible Procurement Policy, ESG contract clauses and updated tenders, embedding sustainability alongside price and quality across sourcing and contracts.
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Dubai Holding Community Management’s inaugural Service Excellence Awards 2025 recognised partner excellence across six categories, presenting 13 awards from 77 nominations by 45 companies. Imdaad won Sustainability Initiative of the Year and Best Waste Management Company for its Tahfeez waste‑tracking programme, while RBT Collective took Best CSR Initiative for “No Time to Waste”.
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In June 2025, Dubai Holding hosted its second Supplier Engagement Forum, Sustainability Uplift, bringing together strategic suppliers, partners and thought leaders to accelerate ESG performance. Discussions centred on improving EcoVadis scores, advancing net‑zero pathways and expanding local sourcing, with participants sharing practical approaches aligned to Dubai Holding’s sustainability priorities. The forum deepened collaboration and demonstrated how responsible practices strengthen resilience, efficiency and innovation across the supply chain.
