The Award-Winning Jumeirah Emirates Towers Redefines its Welcome and Departure Experience
Time is the New Luxury for the Business Traveller
Dubai, 26th October 2008 - The iconic and award-winning business hotel, Jumeirah Emirates Towers, is taking its STAY DIFFERENT™ brand experience to the next level by empowering the guests and providing them with personalised check-in and check-out 
options. Meeting and exceeding the needs and wants of its hotel guests is at the forefront of everything Jumeirah Emirates Towers does. This innovative, time-saving, flexible service is a co-created initiative derived from pioneering guest workshops held in this region and organised by Jumeirah. Jumeirah Emirates Towers now offers a comfortable, smoother and easy arrival and departure.
By simply logging onto www.JETconnect.me, guests are able to complete the check-in process online prior to arrival at the hotel. When the guest arrives at the hotel he or she will collect the key from a predefined location and proceed to the room. The second new alternative is the limousine check-in where the check-in is completed in the car on the way to the hotel, while the guest enjoys some refreshments. On arrival at the hotel the guest is escorted directly to the room, saving precious time for today’s discerning corporate traveller.
In addition to the traditional lobby check-in, the new options also include in-room check-in, whereby the guest sends an SMS message up to 15 minutes before the estimated time of arrival, indicating the arrival time and booking reference number. The guest arrives at the lobby and is escorted to his or her room or suite where check-in is completed in comfort.
The express departure service provides the guest with the option to check-out and bypass the conventional lobby desk. When the guest is leaving the room, he or she can simply send an e-mail or an SMS message to the specified e-mail address or number, indicating their wish to check-out. Jumeirah Emirates Towers will then process the check-out on the guest's credit card and the invoice will be sent to the guest.
Hans Heijligers, General Manager of Jumeirah Emirates Towers stated:
We are committed to improving the quality and efficiency of our services for guests and, as the leading business hotel in the region, we will continue to listen to our guests, innovate and STAY DIFFERENT™. This new innovation has been co-created with our guests, as discerned travellers all agree that “time” is the new luxury.
For more information on the welcome and departure experiences please visit www.JETconnect.me.
Notes to Editors
Jumeirah Group:
Jumeirah Hotels & Resorts are regarded as among the most luxurious and innovative in the world and have won numerous international travel and tourism awards. The Dubai-based luxury international hotel management group encompasses the world renowned Burj Al Arab, the world’s most luxurious hotel, the multi-award winning Jumeirah Beach Hotel, Jumeirah Emirates Towers, Madinat Jumeirah and Jumeirah Bab Al Shams Desert Resort & Spa in Dubai, the Jumeirah Carlton Tower and Jumeirah Lowndes Hotel in London and the Jumeirah Essex House in New York. The Group’s activities are, however, not restricted to hotel and resort management. The Jumeirah Group portfolio also includes Jumeirah Living, the Group’s luxury brand of serviced residences offering effortless living in luxurious surroundings; global spa brand Talise Wellness; The Taste Department, the company’s dedicated restaurant division; Wild Wadi water park; The Emirates Academy of Hospitality Management, the region’s only fully accredited third-level academic institution delivering specialised degree programmes in hospitality management; and Jumeirah Retail, with its 15 stores and dedicated luxury online store www.jumeirahcollection.com.
Building on this success, Jumeirah Group became a member of Dubai Holding in 2004, a collection of leading Dubai based businesses and projects, initiating a new phase of growth and development for the group. Jumeirah has extensive expansion plans to grow its portfolio of luxury hotels and resorts into key gateway or letterhead cities and aspirational resort destinations worldwide. Currently, the Group has several luxury five-star properties under development in the United Arab Emirates, Jordan, Qatar, Thailand, China, Argentina, Spain, United Kingdom and the US Virgin Islands. In early 2009, the Group is eagerly anticipating the grand opening of Jumeirah HanTang Xintiandi in Shanghai, Jumeirah’s first hotel in the Asia Pacific region.
For further information please contact:
Jumeirah Group Corporate Communications
Samantha Dancy
Public Relations Manager, Gulf Region
PO Box 214159 Dubai, United Arab Emirates
Telephone: +971 4 3647959
Fax: +971 4 3016655
E-mail: samantha.dancy@jumeirah.com
Visit us at: www.jumeirah.com